Real challenges.
Real pressure.
Real transformation.
Traction.
Rhythm
Clarity
Each story is different, but the pattern is the same:
Every agency reaches a moment where growth becomes fragile, direction feels blurred, or the strategy no longer matches the market.
Below are three examples of how we’ve partnered with healthcare agencies to sharpen strategy, strengthen leadership, and embed the systems that support real, long-term growth.
Featured Case Studies
- On track for +90% YoY revenue
- Clear accountability and leadership empowerment
- Strengthened culture and morale
- A confident CEO–Chair transition
What changed:
- Defined a new Core Focus™ to anchor identity
- Built four service pillars to sharpen their market story
- Aligned the leadership team around roles and succession
- Installed operating rhythms, forecasting, and scorecards
What we worked on:
After a period of rapid regrowth, Intent Health needed structure, alignment, and a clearer narrative to support a leadership transition and stabilise the agency’s foundations.
From post-crisis fragility to renewed clarity, confidence, and commercial rhythm.
Case study 1
- On track for +90% YoY revenue
- Clear accountability and leadership empowerment
- Strengthened culture and morale
- A confident CEO–Chair transition
What changed:
- Reframed the agency from logistics-led to science-led
- Created a Service Offering Matrix and three service pillars
- Built a Growth Arc™ and new commercial cadence
- Introduced business-wide scorecards and ownership frameworks
What we worked on:
An investigator meeting agency operating within the clinical trial space, this client was exceptional at delivery — but pigeonholed as an events vendor. They needed to sharpen their strategic identity, diversify revenue, and strengthen internal accountability.
From strategic drift to a clear identity and scalable scientific communications model.
Case study 2
- On track for +90% YoY revenue
- Clear accountability and leadership empowerment
- Strengthened culture and morale
- A confident CEO–Chair transition
What changed:
- Defined the agency’s Core Focus™: “Scientific Excellence at Speed”
- Built the Intuitive Science™ framework and three verticals
- Installed accountability rhythms, scorecards, and leadership coaching
- Translated strategy into clear, repeatable operational behaviours
What we worked on:
An agency with talent, passion, and ambition — but lacking the commercial structure and strategic confidence to evolve beyond white-label writing into direct, value-led partnerships.
From writing shop to strategic partner — with renewed leadership confidence and a £1.1M pipeline uplift.
